Refund policy

Returns and Refunds

Change-of-mind returns: You may request a return within 7 days of delivery. Items mustbe unused, undamaged and in original packaging. Return shipping costs are the customer's responsibility. Once your request is approved, we will send you the return address and instructions.

Damaged, defective or incorrect items: Contact us within 30 days of delivery with your order number and clear photos or a video. We will replace the item or refund you.

Lost or late orders: See our Shipping Policy. If your order has not arrived 45 days (USA) or 60 days (other countries) after dispatch, we will investigate and resend or refund.

Not eligible: Parcels refused, unclaimed or returned because of incorrect addresses or
unpaid customs duties and taxes, and items damaged through misuse.

How to start: Email support@everytumbler.com with your order number. We aim to replywithin 2 business days.

Refunds: Approved refunds go to your original payment method within 10 business days. Your bank may take longer to show it. Free shipping is not refunded on change-of-mind returns.
This policy does not affect your statutory rights